Worldwide leadership built on principles

The Group’s worldwide leadership is built on a balance between strong international presence and human dimension – between providing corporate clients with quality, customised solutions and their customers with seamless, real-time assistance anywhere in the world. We operate transparently and in a spirit of long-term commitment, valuing our solid partnerships and the ever-changing needs of businesses and individuals throughout the world.

Half a century of expertise and experience

Mondial Assistance Group was created in 2000. It is the result of the fruitful integration of Swiss-based Elvia Travel Insurance and France’s SACNAS-Mondial Assistance. Elvia was founded in 1950 during the boom years of private tourism and business travel, and Mondial Assistance in 1974, when the “assistance” concept, including roadside and medical support, began to spread. Both companies are leaders in their respective markets, and together represent half a century of expertise and irreproachable professionalism.

Foundations of a market leader

Our international presence and global vision have never diminished our involvement on a local level, or our human dimension. This is manifested twofold: by a practice set up between our head office and different subsidiaries whereby information, experience and resources are shared to achieve synergies and efficient operations at all stages of an intervention; and by the fact that, in a complex and unpredictable world, each member of our Group is committed to the value of helping others and recognises the importance of this commitment.

An international dimension with a human scale

Accompanying our corporate clients in their own growth is one of our key priorities. To achieve this, our Group has adapted an ambitious strategy of geographical expansion, first in Europe, and then throughout the rest of the world. Today, we are the only main market player which offers integrated travel insurance, assistance and service solutions to corporate clients worldwide. But this international scope has done nothing to diminish our human scale. With strong local input and knowledge, and a desire to build long-term relationships based on trust and confidence at all levels, we continually promotes our business of people assisting other people, anytime, anywhere.